API Services • Web Skills o Understanding of Internet standards including HTTP, DSP, FTP, SMTP/POP3, and TCP/IP o HTML, JavaScript, WML, XML, JQuery, AJAX, JSON Databases o Oracle11g/10g, MS SQL Server2005/2000 and MYSQL o Skilled in the use of SQL, stored procedures, connection pooling, and transaction processing Operating Systems o UNIX (GNU/Linux), Windows Server/XP, 2003, 2008 and DOS File Transfer Tools & Protocols o MFT, FTP, FTPS and SFTP, Cyclone, AS2, IBM MQ, VAN, VPN, RNIF, XML PI Version Controls o PVCS, CVS and VSS Knowledge on cloud-Based B2B IntegrationSound knowledge of international EDI industries standard specification – EDIFACT, ANSI X12, XML, Rosettanet, SAP IDOC, CSV, XSLT, JSON Knowledge on Supply Chain business industry B2B EDI integration development tools, B2B communications protocol and standards WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposure On-going professional and technical training and certifications Global internal job opportunities available within DPDHL A multicultural environment in modern offices Meal Card and Flexible Benefits – customized according to individual needs Choose any day for your vacation from earned public holiday (Saturday and ad hoc) Smart casual dress code everyday Unlimited Outpatient Medical Home office possibilities Sounds good?
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Wir sind auf die Überlassung und Vermittlung von Fach- und Führungskräften in den Geschäftsfeldern Industrie & Technik, Engineering sowie Office & Management spezialisiert. Wir sind Ihr regionaler Partner für Ihre individuelle berufliche Perspektive.
Wir sind auf die Überlassung und Vermittlung von Fach- und Führungskräften in den Geschäftsfeldern Industrie & Technik, Engineering sowie Office & Management spezialisiert. Wir sind Ihr regionaler Partner für Ihre individuelle berufliche Perspektive.
Efinio IT & Engineering ist ein europaweit tätiger Entwicklungs- und Technologiepartner der Industrie. Unsere hochqualifizierten Mitarbeiter beweisen an 9 Standorten in Europa Tag für Tag Ingenieurkompetenz. Für unsere Kunden erarbeiten wir individuell zugeschnittene Lösungen und sind so einer der führenden Ingenieurdienstleister im industriellen Umfeld.